Returns & Exchanges

Shipping

Made to order. Each garment is knit, linked, and hand-finished in New York City after your order is placed, and ships within 2–3 weeks.

Ships via FedEx Ground, flat rate of $25 anywhere in the U.S. Delivery takes 3–5 business days after shipping.

More shipping options are on the way as we grow.

Order Changes & Cancellations

Every STANDISH. garment is made to order. MAEKNIT begins constructing your garment as soon as your order is placed.

You have 24 hours from the time you place your order to cancel it or request a change. Email orders@standishofficial.com with your order number. We will confirm the change before your garment goes into production.

After 24 hours, your order is in production. From that point, we cannot guarantee a cancellation, resize, or change. If we are unable to make it, your garment will be completed and shipped as ordered.

For returns, exchanges, or any other concern, see Returns & Exchanges below.

Get Your Size Right Before You Order

We do not keep extra stock. If your size is wrong, a replacement is made to order and takes 2 to 3 weeks. A few ways to get it right the first time:

• Each STANDISH. style has its own Size & Fit guide, with its own chart, drawing, and how-to-measure instructions. Fit varies by style, so check the guide for the specific piece you're ordering, not just your usual size.
• If you're between sizes or have any doubt about your fit, reach out to us first at hello@standishofficial.com. We're glad to help you find your size before you order.

Returns & Exchanges

If you would like to return or exchange your garment, email us at orders@standishofficial.com with your order number within 10 days of delivery.

Garments must be unworn, unaltered, and returned in their original condition with tags attached.

Once your request is approved, we'll issue a Return Authorization (RMA) and send you a prepaid shipping label.

• Exchange: Made to order, ships 2 to 3 weeks after we receive your returned garment. A $25 shipping fee applies to exchange orders.
• Return: Refunded to your original payment method, less the original shipping cost, within 5 business days of receiving your garment and confirming it is in resalable condition.

Requests made more than 10 days after delivery cannot be accepted.

We do not hold inventory ahead of demand. A returned garment becomes available to another customer only after it's back with us and confirmed in resalable condition.

—STANDISH.